... now I got your attention...
That nearly made me fall off my chair - I spoke to a new guy (supplier) who I'd left specific details of the tyres I wanted. Make, model, size, rubber compound... you name it.
Two days later he calls me, the Conversation just went like this.
" I can get those tyres you want for £50 each"
Me: "Blimey, are you sure they're the right ones...... I'll have 10!"
'Tyre specialist': "yes, just what you wanted. 205, 45, 16's"
Me: "are you sure these are Michelin Exalto's PE's and are you sure they're 16"? I know you said you'll beat any price but that's ridiculously cheap"
Specialist: "No, they're uniroyals.... "
Plank!
Me: "I said Michelin Exalto PE's. They do two, a w and a v rated tyre. I specifically stated a v rated PE2!"
Specialist: "Oh right, leave it with me" [-o<
Wait for him to come back and say £100 each or something and he recommends the uniroyal pieces or excrement....
People must get so used to dealing with numpties....... I now see how reno get away with shite customer service.
That nearly made me fall off my chair - I spoke to a new guy (supplier) who I'd left specific details of the tyres I wanted. Make, model, size, rubber compound... you name it.
Two days later he calls me, the Conversation just went like this.
" I can get those tyres you want for £50 each"
Me: "Blimey, are you sure they're the right ones...... I'll have 10!"
'Tyre specialist': "yes, just what you wanted. 205, 45, 16's"
Me: "are you sure these are Michelin Exalto's PE's and are you sure they're 16"? I know you said you'll beat any price but that's ridiculously cheap"
Specialist: "No, they're uniroyals.... "
Plank!
Me: "I said Michelin Exalto PE's. They do two, a w and a v rated tyre. I specifically stated a v rated PE2!"
Specialist: "Oh right, leave it with me" [-o<
Wait for him to come back and say £100 each or something and he recommends the uniroyal pieces or excrement....
People must get so used to dealing with numpties....... I now see how reno get away with shite customer service.
