Paid using your credit card? If so - tell them your goods have not arrived and that the retailer is refusing to refund you - they will look into it for you... or small claims court.
Right then, this old chestnut of a topic - I returned my 'not working' struts back to SGS who tested and confirmed they are correctly set at 340N. However, having viewed the video I sent them of my boot opening (or not as the case) they agree they are not right and are going to increase the...
I had the same problem even after specifying the Clio 182 Trophy specific struts - would only lift half way and also creak on boot closure. Not impressed with SGS so far.
Just to add - my SGS Clio Trophy struts:
1. do not fully open the boot, they stop half way along their travel so I need to push the final half with my hand
2. they also creak when I close the boot
I am now having to return to SGS - a right pain!!
Anyone else have similar problems?
Just been out for a cross-country cruise/blast - wow - reminded me what a mega car it is!
Anyway - in a very long time (if at all) I lowered the steering wheel a little, and the driving position feels so much better. Less ape-like more F1-racer ;)