AST top mounts

Joined
Jul 27, 2006
Messages
6,170
Reaction score
733
Location
OXFORD
Trophy No.
307
Well it will be EIGHT weeks and counting. Still zero communication, unanswered emails. Phone calls that clearly bear no relation to reality and are simply just bullshit. Time for the call a day, see if I can irritate them into action.
 

MarcB

ClioTrophy Club Member
Joined
Nov 26, 2010
Messages
1,542
Reaction score
338
Location
Uk
That is bad !!

I spoke to someone 2 weeks ago about there AST suspension on there racing car and he said that he went direct to AST Netherlands and bought them direct from there and no money was handed over until the shocks where made and ready to be shipped.

AST - UK is bad and how the manage to keep going i have no idea.
 
Joined
Jul 27, 2006
Messages
6,170
Reaction score
733
Location
OXFORD
Trophy No.
307
Their Facebook page asks for reviews, fair enough I thought. Feel slightly better.
 

MarcB

ClioTrophy Club Member
Joined
Nov 26, 2010
Messages
1,542
Reaction score
338
Location
Uk
holy where did you order yours from and what was the lead time.

There is a user who has PM'd me asking for information on the AST's and then afterwards sent another PM to say forget it as he has ordered them direct from AST Uk as they had a set of Trophy spec ones sitting on the shelf and he will get them delivered asap.
 
Joined
Jan 27, 2012
Messages
152
Reaction score
62
Location
Portsmouth
Trophy No.
368
Guessing I've been done then? It was me Marc is referring to who phoned AST UK today to order a set of Trophy top mounts. Apparently one more set in stock now as they recently ordered some in? Ready for dispatch tomorrow so I paid over the phone.

AST seem like a big company and would think they were legit hence why I bought them. Got me worried now!
 
Joined
Jul 27, 2006
Messages
6,170
Reaction score
733
Location
OXFORD
Trophy No.
307
Think of an excuse and I've heard it, it seems. They may be in the post to you tomorrow but my experience tells me otherwise. After two months of trying to deal with this jerk I am beyond angry.
 

MarcB

ClioTrophy Club Member
Joined
Nov 26, 2010
Messages
1,542
Reaction score
338
Location
Uk
Can i ask who much you guys both paid for the top mounts ?
(Hoolio & Ash J)
 
Joined
Jul 27, 2006
Messages
6,170
Reaction score
733
Location
OXFORD
Trophy No.
307
£306 and well over an hour farting around with emails etc.
 
Joined
Jul 27, 2006
Messages
6,170
Reaction score
733
Location
OXFORD
Trophy No.
307
Choose a number!! The fact is they have had my money for two months, the service has been appalling and he is clearly either lying to you or to me, there is no getting away from that. Unbelievable.

No, not had them yet.
 
Joined
May 30, 2007
Messages
1,201
Reaction score
74
Location
Cambs
Paid using your credit card? If so - tell them your goods have not arrived and that the retailer is refusing to refund you - they will look into it for you... or small claims court.
 
Joined
Jul 27, 2006
Messages
6,170
Reaction score
733
Location
OXFORD
Trophy No.
307
Mine just arrived (with a little surprise) so hopefully you will be fine Ash.
 

MarcB

ClioTrophy Club Member
Joined
Nov 26, 2010
Messages
1,542
Reaction score
338
Location
Uk
Mine just arrived (with a little surprise) so hopefully you will be fine Ash.


Maybe be you got the set that Ash was to get and now he has a 2 month wait
 
Joined
Jan 27, 2012
Messages
152
Reaction score
62
Location
Portsmouth
Trophy No.
368
Glad you got yours.

That would seem to make sense, as I remember him saying on the phone that only 1 pair left which I bought, as they ordered some in and he mentioned the fact that someone else had recently ordered some and were being sent out, which I guess were yours Hoolio.

So hopefully all will be fine but I don't hold much hope going on the fiasco with Hoolio's pair!
 
Joined
Jul 27, 2006
Messages
6,170
Reaction score
733
Location
OXFORD
Trophy No.
307
Any news? I actually phoned them first thing this morning card in hand to tear them a new one and ask for my money to be refunded. Got the answer phone, seems they were out in site and then they arrived half an hour later.
 

MarcB

ClioTrophy Club Member
Joined
Nov 26, 2010
Messages
1,542
Reaction score
338
Location
Uk
These are listed for £305.00 on the AST Uk website so how ash got them for £270 ish is decent.

I bought mine around 3/4 years ago and paid £200 posted for them
 
Joined
Jul 27, 2006
Messages
6,170
Reaction score
733
Location
OXFORD
Trophy No.
307
Remember that 305 does not include VAT so my 306 was pretty good but 270 is excellent.
 
Top