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GOOD NEWS - Sachs Rears

Discussion in 'Clio Trophy Discussion' started by MarcB, Feb 20, 2015.

  1. Patrick Bateman

    Patrick Bateman

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    Are you sure that was for Trophy ones? This is as cheap as I've seen them, even looking back to threads over 5 years old on cliosport.
     
  2. Mikeyjp

    Mikeyjp

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    +1 too buying the wrong ones
     
  3. Gordon

    Gordon

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    Yep, they're fully original Sachs. Not the original grey, but black with the new Sachs ZF sticker. The eBay ad is for Wolverhampton Renault. They've just whacked the prices up over time. Trophy tax as per usual.

    Note they're now asking £200 a pair. Only going to go higher. I was just lucky. Should have bought several pairs...
     
  4. Mark

    Mark

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    Makes me wonder how much these actually cost the dealers.


    Sent from my iPhone using Tapatalk
     
  5. Gordon

    Gordon

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    Hmm, just rechecked the invoice. The part number doesn't match the correct part numbers we've all been quoting, either 8200 519 954 or 77 11 433 946.

    Clearly the muppets got brain fade between me clearly quoting the part number and them picking and packing the item. Quite how I don't know!

    It seemed like a super knowledgeable guy at Wolverhampton Renault when I called them directly. Twits.

    The reason I claimed they were original and correct was I had someone else open the package and describe them, obviously not as observant as I expected and just thought because they were black they were correct!

    Thanks for pointing this out guys. I'll now need to get on the phone to Wolverhampton Renault on Monday and have them replaced. God knows what they've sent me.
     
    Rik Perry likes this.
  6. Mikeyjp

    Mikeyjp

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    @Gordon

    Sach do make normal dampers for the clio, that are black, thats why they were a few complaints when the trophy ones got released in black
     
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  7. Rik Perry

    Rik Perry

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    Yes....it's almost as if they are just cup ones anyway !!
     
  8. hoolio

    hoolio

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    Wolverhampton are shit, they got one order wrong despite me also giving correct part numbers and then sent the follow up order to the wrong address. To cap it all I then had to fight for my money back. I now use another Trophy owner or Paul Temperton on FB for my bits.
     
  9. Gordon

    Gordon

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    Hmm, food for thought. I'll see how I get on. Given the date of the invoice is 4th December 2015 I expect they'll get hissy about taking the part back. Queue a massive PITA slanging match. We'll see.
     
  10. hoolio

    hoolio

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    Oh crap. Do you have emails or was it all by phone? Good luck.
     
  11. Gordon

    Gordon

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    All phone. All I have is the invoice. The only thing I have to lean on is that why would a Trophy owner of eight years ask for the wrong part? Also that I was clear in stating both the part number and that it was a Trophy, so why would I want 182 dampers?

    All the other items I quoted the part numbers for they got correct. Just not the main item!

    You never know, I may inspect the contents of the box and find the right ones for the price of 182 Cups! That would be nice karma for all their prior screwed up ordering. Pigs might fly.
     
  12. Gordon

    Gordon

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    Well that was remarkably easy. Yet they still got it wrong.

    "You've sent me the wrong dampers, part number on invoice ends 128". "What's the reg number? Oh, you need part number ending 125". "No I need part number ending 954". "But them's for the Trophy and are £180." "That would make sense, registration number I gave you is a Trophy." "Oh yes, so it is, I didn't notice that."

    He then wanted £180 +VAT and postage. Informed them their eBay site was £200 inc VAT and free postage. Matched the eBay price with free postage.

    All I have to do is send back the wrong ones to their address, they automatically agreed to refund the money and pay for the return postage costs. I best check the box before they go back to see if they really are wrong; two Sach's for £84 would be a bargain.
     
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  13. Mikeyjp

    Mikeyjp

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    Good result then :smiley:
     
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  14. Miller

    Miller

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    Im glad you managed to get it all sorted in the end.
     
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  15. hoolio

    hoolio

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    Well done, but still seems they are a liability.
     
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  16. Gordon

    Gordon

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    Yea, I'd be cautious with part ordering if you don't have the part number in front of you. Can't complain about how they resolved the situation though.
     
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